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Job Information
Company Information Posted : 13-03-2018
Company :  Finda-Recruitment
Job Information
Job Type : Permanent - Fulltime
Duration : Permanent
Category : Banking/Finance
Recruiter Reference : finda/TP/9002/1424
URL for applications : Click to apply
Salary : £17500 - £17500
Job Status
Start Publishing : 13-03-2018
Stop Publishing : 10-04-2018
Location : 

Administrator – Dorking – Full Time - £17,500 Salary + 8.5% Performance Bonus + Excellent Benefits

Are you friendly, enthusiastic with excellent administration and customer service skills?

Are you looking for a role working with a hugely successful business offering amazing career prospects?

If so,we are are looking for Administrator to join our Claims Management team in Dorking. We are looking for people can ensure all aspects of the claims administration tasks are completed to a consistently high standard whilst maintaining an outstanding level of customer satisfaction and accuracy. If you feel you have what it takes for this Administrator opportunity, then please apply today.

About Us

We are one of the UK’s leading financial protection insurers; that means we sell Income Protection, Critical Illness cover and Life Insurance. We are working towards becoming the Employee Benefits provider of choice for working Britain.

We have offices throughout the UK. Our Head Office is based in Dorking, Surrey. Our other main office is situated in Basingstoke and we have regional sales offices throughout the UK, including Birmingham, Glasgow and London.

The Role

As an Administrator you will be based in our claims management team where you will be responsible for providing a quality claims handling service, dealing with customer enquiries and the processing of claim settlements within the scope of the policy terms and conditions. As part of the team, you will have excellent customer service and communications skills to build strong relationships with external and internal customers. You will contribute to team targets as well as meeting individual targets and will have to work to agreed standards to meet Service Level Agreements (SLAs).

We are looking with candidates with a can-do attitude and the willing to learn and further your skills. Previous experience is not essential as training will be given.

Key skills, responsibilities and attitudes

  • Excellent organisational skills

  • Computer literate

  • Excellent communication and customer skills

  • Willingness to develop new skills

  • Ability to build great working relationships

  • Previous administration and customer service experience would be an advantage

  • Educated to A-level and GCSE level

  • Good level of numerical ability and competency


  • 27 days’ holiday, plus BH

  • Flexible Benefits Scheme (Income protection, Critical illness cover, personal accident cover)

  • Private medical and dental insurance to Health cash plan

  • Free Gym Membership to Onsite Gym facilities

  • On-site restaurant facilities

  • Free eye test every 2 years

  • 2 days’ paid volunteering, working alongside various community partners

  • Stakeholder pension

  • Life insurance

  • Performance based incentive bonus (8.5%)

Next Step

If you feel you have the necessary skills and experience for this Administrator role, then please click apply and complete our application process through staff-finda


Package description

Administrator – Dorking – Full Time - £17,500 Salary + 8.5% Performance Bonus + Excellent Benefits

Preferred Skills administrator, claims, data entry, customer service, insurance, financial services
Apply Now